With single game tickets going on sale early Friday morning, I spurred a debate on the Twitter by suggesting that ticket sales would be on the rise for the upcoming 2014-2015 season. Aside from the usual scoffs at the notion that the Panthers can get people in the building, there were some good points made about the slow but sure culture change that is going on in Pantherland.
It is no secret that I have professed my belief in the “Hockey is the business” model for the Panthers and from what I have seen, the ownership and front office seem to agree. The Panthers have spent big on free agent day and are poised to ice a line-up that they believe to be a competitive one. The Panthers spent big in 2011 and went into the year with a Frankenstein team that ended up winning the Southeast Division. This year the Panthers spent their money filling out a roster with a young and rising core with key and complementary players that will each contribute in their own way.
This orchestra conducted by Dale Tallon and backed by his ownership team all lead up to two variables that directly correlate to one another: Fans in the stands and wins on the score sheets.
Over the last 5 years you can see a shift in capacity percentage at the BB&T Center
A lot goes in to the attendance of an NHL team but the common denominator is always the on ice product. Fans will watch a team that they think can win games. That’s sports fans 101, nothing new. You can see a steady increase in attendance from 2008-2012 that culminates in the season following the Southeast Division Championship and subsequent first round elimination. Unfortunately that momentum was met with the team’s worst finish in 5 years leading up to their worst attendance in the same span.
If the fans don’t expect wins then the team shouldn’t expect the fans.
So what makes this year different? Is this year even going to be different? I’ll spare you the optimistic rant but Tallon’s rebuild is in full swing. The core is there, the complimentary parts have been acquired and the team is poised to ice the most competitive version of themselves that the league has seen in a long while.
The marketing side has done its job to set the tone for the upcoming season. They have started to build fan pride and unity with their “One Under The Sun” slogan. They have created and upheld the buzz of the youth movement with the “Be Here to Witness” campaign. In addition to the posters and social media efforts, Tallon was also fairly blunt about the acquisition of Roberto Luongo being as much of a marketing move as it was a hockey move. Tallon was right to do it; Luongo’s presence has not only excited the fans but brought a media relevance that the Panthers have lacked in recent years.
These actions appear to have the market ready to go for the 2013-2014 season but it ultimately comes down to the on-ice product. The Panthers on ice play will dictate if the initial surge of season-opening attendance will linger or taper off.
When a fan base is used to a losing team and starving for a winning one, the sheer notion of competitive hockey can be enough to bring fans in. I think that this will be the driving force behind the resurgence of the attendance at the BB&T Center. The fans will slowly realize that this team is V.2 of a rebuilt squad that is slowly coming into its own. They will see the dynamic youth, the scoring veterans, the entertaining goaltending and be drawn in as they have in the past.
The Panthers have a tough task ahead of them, but they are primed to surprise and with that the seats will be filled.